1. When refunds may be available
Refund eligibility can depend on factors such as whether a request was fulfilled, delivery status, and applicable local regulations.
2. How to request a refund
To request a refund, email online@drainboneswash.world with:
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Your contact details Name and email used for the order request.
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Request details Any information we may use to identify the request.
3. Processing time
After receiving your request, we will review it and respond by email. Where eligible, refunds are processed after confirmation. Timelines can vary depending on payment methods and banks.
4. Limitations
We may not be able to process refunds when a request has already been completed or when required information is missing. Nothing in this policy restricts rights you have under law.
5. Contact
For refund questions, contact online@drainboneswash.world.